About Us
Castle Fire Services Ltd is a family run business based in Dudley, providing fire protection services on a national scale.
Customer service is at the centre of our core values - we strive to offer exceptional service, by ensuring our customers are fully protected at an affordable cost.
Whilst serving our customers, we simultaneously do what we can to give back to the community. Over the years we have given back portions of our profits to charities such as Acorns Hospice, donated a portion of profits to Dudley Zoological Gardens after Storm Goretti damaged animal enclosures and habitats, and also donated our services to Brookswood Animal Sanctuary following damage caused by the very same storm. We also proudly support the Royal Regiment of Fusiliers. We always actively search for ways to give back to the community that we work in.
Our services range from servicing of fire extinguishers, fire alarms and emergency lighting, all the way through to full installations.
Take a look below at our services to see more detail on what we offer.
Fire Extinguisher Servicing
We provide a complete service package tailored for your business’s needs — from annual routine servicing to full overhaul and replacement support:
Detailed inspection and servicing: We check every portable fire extinguisher on your premises for correct type, mounting, accessibility, pressure gauge, tamper-seal integrity, corrosion, label legibility, hose/nozzle condition and overall functionality.
Annual servicing: Carried out at least every 12 months by a qualified technician, in strict accordance with BS 5306-3.
Extended / overhaul servicing: For many extinguisher types, an extended service or overhaul is required every 5 years (for water, foam, powder units) or every 10 years (for CO₂ cylinders) to verify cylinder integrity, pressure testing and full internal inspection.
Positioning & suitability review: We assess whether you have the correct extinguisher types and capacities for your risks (such as water/foam for Class A, CO₂ for electrical risks, wet-chemical for kitchens). We check that travel distances, signage and mounting meet BS 5306-8 guidelines.
Log-book and certificate provision: Every visit results in a service label applied to each unit, a detailed certificate of service, full records in your fire safety logbook and clear next-due date for inspection — helping you demonstrate compliance.
Consultation & replacement advice: If any faults, damage or age-related issues are discovered, we’ll advise replacement (or upgrade) of extinguishers, ensuring minimal disruption and cost.Flexibility & business continuity: We tailor our service visits around your business hours to reduce disruption and ensure your fire-fighting equipment is ready when you need it.
Fire Alarm Servicing
Fire Alarm Servicing & Maintenance – BS 5839-1:2025 Compliant
Our fire alarm service includes:
Full inspection and functional testing of all detectors, manual call points, sounders, control panels, and interfaces.
Verification that your system category (L, P or M) matches your fire risk assessment.
Review and update of fire alarm zone charts and logbooks — now mandatory under BS 5839-1:2025.
Testing of alarm transmission times, standby power, and fault monitoring to the new timing tolerances.
Inspection of cabling, terminations, and device labelling for compliance with updated wiring requirements.
Identification and safe removal of obsolete or redundant devices.
Written service reports with any variations or recommendations clearly detailed.
Emergency Light Servicing
We maintain and service all types of emergency lighting, including:
Stand-alone emergency luminaires
Central battery systems
Self-contained LED fittings
Maintenance includes visual inspections, battery checks, functional tests, and replacement of faulty lamps, diffusers, or control gear.
If we identify any faults or failures during testing, we’ll provide clear recommendations and prompt repairs to restore compliance without disruption.
Fire Risk Assessments
Our experienced fire safety assessors follow a detailed and structured process in line with the Regulatory Reform (Fire Safety) Order 2005, PAS 79-2:2020 and BS 9999:2017 (Fire Safety in the Design, Management and Use of Buildings):
Identify Fire Hazards
We examine your premises to locate potential ignition sources, fuel loads, and oxygen supplies — identifying where and how fires could start and spread.
Identify People at Risk
We consider employees, visitors, residents, contractors, and anyone who may be particularly vulnerable, such as people with reduced mobility or sleeping occupants.
Evaluate, Remove, and Reduce Risks
We assess the likelihood and potential impact of fire, identifying improvements to reduce risk — including fire detection, emergency lighting, signage, escape routes, and extinguisher coverage.
Record, Plan, and Train
A full written Fire Risk Assessment report is provided, outlining findings, photographs, and prioritised recommendations.
We can also help create or update your Fire Emergency Plan and provide staff training where required.
Review and Update Regularly
Fire Risk Assessments must be reviewed:
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Annually (best practice)
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Whenever significant changes occur to the building, layout, or occupancy
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Following any fire or near-miss incident
We offer scheduled review services to keep your FRA compliant year after year.
Fire Door Inspection
Our qualified inspectors carry out comprehensive fire door surveys in accordance with BS 8214:2020 and FPA (Fire Protection Association) guidelines.
Each inspection includes:
Verification of certification and door rating (FD30, FD60, etc.)
Checks on gaps, seals, glazing, hinges, closers, locks, and intumescent strips
Assessment of frames, signage, threshold clearance, and installation quality
Identification of non-compliances and required remedial work
A detailed written report with photographs and compliance grading
PAT Testing
We provide fast, efficient, and fully documented PAT testing across all types of environments, including offices, workshops, retail units, schools, and warehouses.
What Our Service Includes:
Full visual inspection of plugs, sockets, cables, and appliance casings
Electrical safety testing (earth continuity, insulation resistance, polarity checks)
Function testing for critical equipment
Immediate labelling of each item with PASS or FAIL status
A detailed electronic report and certificate of testing for your records
Clear recommendations for repairs or replacements if faults are found
Installations
We offer installation of a range of fire systems that are fitted professionally and affordably.
This includes but is not limited to:
Fire Alarm Systems
Fire Extinguishers
Fire Blankets
Emergency Lighting
Fire doors
CCTV and Intruder Alarms
If you have any questions on what installations are in our offering, please contact us.